IT & phones
IT that works day to day. With one point of contact instead of a hotline.
Computers, Wi-Fi, email, phone system or backups: I set up, look after and explain – by remote support or, when needed, on site at your business.
Remote support first, on site when needed. Reply within one working day.
Services
What I do for your IT.
For small businesses that simply want their technology to work – and a person they can call when it doesn't.
Workstations that run.
Setting up computers and printers, a network and Wi-Fi that work throughout the business, and help when something stops working.
Email, calendars and shared storage.
Microsoft 365 or Google Workspace: mailboxes, calendars and shared storage everyone can reach – with the licences you actually need.
Data that is backed up.
A backup that runs by itself every day and can actually be restored. So a broken computer doesn't take your data with it.
Easy to reach by phone.
The phone system, in the cloud or on site: numbers, call forwarding, announcements and the phones at each desk. Your existing numbers usually stay the same.
Working securely.
Updates and virus protection, secure passwords and clear access rights – plus a short briefing so your team spots fake emails.
Help by remote support or on site.
A lot I solve by remote support: only with your permission do I look directly at the computer. If it's quicker on site, I come round.
Do you also need a website, a Google profile or your own software? I do that too: Websites SEO management Custom software
On site
On site in North Frisia and Dithmarschen.
Within 50 km (straight-line) of Husum I come to your business with no travel costs – that covers large parts of North Frisia and Dithmarschen. Further away, I tell you the travel costs up front. A lot I handle by remote support – which is how I also look after businesses across Schleswig-Holstein and Germany. Among others, I look after the IT of NordFlut (Büsum) and Am Wasserturm (Heide); for Schmitt Heizung und Sanitär in Osterrönfeld I set up a workstation for a new employee, including the hardware.
What you can rely on.
- Reply within one working day.
- One fixed point of contact instead of a hotline and a ticket number.
- A record of hours with every monthly invoice: what I did, how long it took and how many hours are left.
- I tell you about extra work before it happens.
What you won't get from me.
- No round-the-clock emergency service and no fixed deadline for being on site or fixing a fault.
- No team on standby – you always deal with me.
- No technology you don't need.
How it works
How it works.
- Call or write.Tell me briefly what's not working or what you need – by phone, email or the form.
- Take a look together.Free and without obligation: together we look at what's there and what you need.
- On demand.I bill individual tasks on demand by the hour – €95 per hour, with no contract term.
- Set up and look after.I set everything up and show your team how it works. If something comes up later, I'm there on demand.
Booking
On demand, no term.
I bill IT and phones on demand by the hour: €95 per hour, net plus VAT, for businesses only. Hardware, licences and third-party services come on top. There is no contract with a fixed term.
FAQ
What businesses ask me about IT.
Do you come to our business?
Yes. Within 50 km (straight-line) of Husum – large parts of North Frisia and Dithmarschen – I come with no travel costs when it's quicker on site, for example to set up the phone system or the network. Further away, I tell you the travel costs up front. A lot I handle by remote support, which is how I also look after businesses across Schleswig-Holstein and Germany.
What does IT support cost, and do I have to sign a contract up front?
I bill on demand by the hour – €95 per hour net plus VAT, with no contract term and no automatic renewal. Hardware, licences and third-party services come on top. For businesses only.
How quickly do you reply when something isn't working?
I reply within one working day, usually sooner. I don't offer an emergency service, and there's no fixed deadline for an on-site visit or a fix – I'd rather say so honestly up front.
Do you take over our existing equipment and phone system?
Yes. I look at what's there and tell you what can keep running and where something should change. What works well stays.
Who is this not right for?
If you need a round-the-clock emergency service or your own server room with staff on standby, this is not the right fit. I'm one person – you're better off with an IT company that has its own team.
Contact
What's not working in your IT?
Call or write to me. I reply within one working day, without a sales pitch.