Why an IT systems house
Technology should run – not hold you up.
When the Wi-Fi plays up, the printer won't cooperate or an email gets lost in the inbox, it costs time and nerves. An IT systems house bundles all of that in one place. With me, that place is a person with a phone number: I look after network, computers, email, backups and the phone system – and check in regularly, before anything fails.
What that means for you
You get one contact who knows your business, fixed response times and one invoice instead of many. When you call, I know which router hangs in your hallway. And if you use the AI assistant, I make sure email and calendar are properly connected to it.
All IT services are also included in the all-in-one digitalisation package – at a fixed monthly price over 6 months; afterwards you keep using your systems independently. The all-in-one package in detail →
One contact for your entire IT.
No more back and forth between phone provider, web agency and IT service provider. With me, the threads come together.
- One fixed contactOne number, one face, one invoice. I know your business when you call.
- German servers, GDPRYour data stays in Germany, encrypted and by the book – with a data processing agreement.
- Fixed response timesIn the maintenance contract we agree clear times. You know when help will come – no waiting in the dark.
- Maintenance includedUpdates, monitoring and upkeep run in the background. I take care of it before a small issue turns into an outage.
What I actually do
Six things I set up for businesses around here.
I take care of the technology, you take care of your business. Open up whatever interests you.
Phone system & VoIP
Phone calls over the internet (VoIP): numbers, call forwarding, announcements – set up on site and explained to the team.
Usually cheaper and more flexible than the old system in the basement – and, if you wish, connected to the AI assistant. So you stay reachable, wherever you are.
- Reachable on landline, mobile and in the home office
IT support, network & Wi-Fi
Help with problems by remote support or on site – plus cabling, router and Wi-Fi for office, workshop and warehouse, so that every device stays reliably connected.
I keep your technology running in the background. Remote support means: with your permission I look directly at your computer – often the problem is solved within minutes.
- Fixed response times in your maintenance contract
- Setup of servers
- Stable networks for branches, too
Computers, printers & hardware
I set up computers and printers, move your data over from the old device and hand everything over ready to use.
I advise, procure and maintain – from the notebook to the server, matched to your business.
- Advice instead of expensive excess
- Procurement of computers, servers and accessories
- Maintenance and replacement during operation
Backup & data protection
Backup means a safety copy of your data. I set it up so it runs automatically every day – and check regularly that it can actually be restored.
Your data is your capital – so nothing is lost after a fault, theft or mistake.
- Backup on German servers
- Fast recovery when it really matters
Email, cloud & Microsoft 365
Microsoft 365 is the subscription with email, Word, Excel and Teams. I create mailboxes and accounts and choose the right licence with you.
Email, Office and your files in the cloud – that is, on servers you can reach from anywhere, instead of only on the one computer in the office. I set everything up and manage your licences.
- Access from the office, the building site and the home office
- Central management of users and permissions
IT security
Virus protection, firewall and secure access – plus a short briefing so your team spots fake emails.
So that viruses, ransomware and fake emails (phishing) don't cause costly outages. I explain to your team the few rules that really matter day to day.
- A firewall is the barrier to the internet – properly set up
- Secure passwords and access
Working together
Where is your IT causing trouble right now?
Tell me briefly what's not working – the printer that only cooperates on Mondays, the old phone system, the Wi-Fi in the warehouse. I'll tell you honestly what I would do. The first conversation costs nothing.
How it works.
From the first look at your technology to ongoing support – in four steps, without the jargon.
- AssessmentI come by and take a look at your technology: what runs, what struggles, what's overdue?
- ProposalYou get a plan with recommendations and costs – explained so that you understand it without looking anything up.
- SetupI set things up, move your data over from the old system and make sure your business keeps running while I do.
- Ongoing supportI monitor, maintain and am there for your questions – as your fixed contact in the background.
Emergency, when nothing works. Computer dead, data gone, network down: you call, I come. First the business runs again, then we look for the cause.
Frequently asked questions
Answers about your IT.
The key points on support, response times and working together – short and honest.
Contact
Let's talk about your business.
Call or send an email – whatever suits you. I’ll get back to you within one working day, with no sales pitch.